Technical Support > Warranty Information

Warranty Information

 

If our testing determines the battery is defective we will replace it, however the costs of delivering it to the warranty location and collecting it and any replacement are yours. The claim must be made within the warranty period listed on top of the battery. Dated proof of purchase is required. The warranty period for replacement starts on the date of purchase of the defective battery it replaces. Call 1300 361 161 to make a claim. This warranty does not cover defects due to normal wear, abuse, damage, neglect, over or under charging or incorrect application, installation or maintenance. 

This warranty is in addition to other rights and remedies available at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 

This warranty does not cover:

  • A flat battery
  • Normal wear and tear
  • Physical Damage
  • Undercharging (sulphation)
  • Incorrect Application
  • Negligence (before or during use)
  • Over-charging
  • Spillage from over filling
  • Modifications to the battery
  • Failure arising from the addition of fluids other than water
  • Batteries used for motorsport or racing activities
 

Private Use Statement

Private use is a vehicle used for private needs, as opposed to business uses. These vehicles are generally defined as having only four wheels and are not used to carry passengers or goods for monetary purposes.

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