FAQs

There can be many reasons why a battery has gone flat - here are the most common causes:

• Undercharging - This is the most common cause of a flat battery. Modern vehicle charging systems are designed to reduce CO₂ emissions and improve fuel economy by increasing battery usage, while at the same time not providing sufficient charge to fully recharge the battery. A flat battery may also be a result of a fault in the vehicle's charging system.
• Human Error - None of us are perfect. Leaving the headlights or interior lights on, or not closing the boot properly can all potentially flatten a vehicle's battery overnight.
• Parasitic drain - This is caused by components in the vehicle which continue to operate after the engine has been turned off. The most common offenders are dashcams, alarm systems, or electronic rust prevention systems. These items can gradually wear a battery down over time.
• Driving habits - If a vehicle is driven on a lot of small trips, the battery may not receive enough charge to recover the energy lost cranking the engine at the start of the journey. Lead-acid batteries also lose power gradually over time when not in use, so batteries in vehicles which are rarely driven will eventually end up going flat.
• Old battery - Old batteries are simply not as good at holding their charge - so if a vehicle consistently won't start it is possible that the battery has reached the end of it's life. Lead-acid batteries last 42 months on average, so if a battery is beyond this age it is on borrowed time.

If you've recently experienced a flat battery, it is important to have an expert investigate whether any problems exist with the vehicle's charging system before a new battery is fitted.

Simply going for a drive will not provide enough charge to recharge a flat battery. Vehicle charging systems are designed to provide a 'surface charge' which is sufficient to maintain a healthy battery, but nowhere near enough to bring a flat battery back from the dead.

The only way to recharge a flat battery is to use a proper multi-stage battery charger, with an amp rating high enough to restore the battery to peak performance. We recommend selecting a charger which is rated at 10% of the battery's Ah rating.

For example, a Century 68 MF has an Ah rating of 64. 10% of 64 = 6.4amps = Use a 6amp charger.

Almost all batteries have a natural tendency to go flat over time, especially when they're not in use. If you've got an old mobile phone stored in a draw at home, you'll notice it'll probably be flat the next time to try to turn it on - and it's the same story with the battery in your vehicle.

Lead-acid batteries lose charge over time, and this problem is often made worse by the parasitic drain of electrical devices within the vehicle which continue to operate even whilst parked. For vehicles which are rarely driven, a battery maintainer or trickle charger should be used to prevent the battery from self-discharging and going flat.

Most of today's vehicles have 'smart charging' profiles which automatically disengage the charging system and stop charging the battery when it is near full capacity. Therefore, a vehicle fitted with a heavily discharged battery will place more load on the engine as the alternator remains engaged to recharge the battery. This will typically result in increased fuel usage.

Batteries are typically rated using CCA - which is a test of how much current a fully charged battery can deliver for 30 seconds at a temperature of -18°C. Generally, the electrical system in your vehicle is designed to pull a fixed amount of current for each of the tasks it needs to perform - so batteries with a higher CCA will not start your vehicle faster or make it perform better.

The CCA rating of a battery will gradually reduce with time, so batteries with higher CCA ratings do have the potential to last longer. However, other factors come into play here - including how well the battery has been built, the strength and thicknesses of the internal lead plates, and how much electrolyte it contains.

Lead-acid batteries last 42 months on average - however this figure may be reduced or extended depending on a number of factors, including:

• Whether the battery has been installed correctly.
• If the battery chosen is suitable for the vehicle and driving application.
• The climate in which the vehicle is driven.
• The voltage which the battery is usually kept at.
• Whether the vehicle has high or low parasitic drain when not in use.
• How often the vehicle is used, and the length of the journeys.
• Whether the battery and the vehicle itself have both been well maintained.

Based on these factors, batteries fitted to vehicles which are used in hot climates, driven on short journeys, and rarely maintained would be expected to have a shorter life. Conversely, vehicles which are used in milder climates, driven further, and receive regular maintenance would typically have a longer life.

There are a few easy things you can do to get the absolute maximum amount of life out of your battery. As a rule, the following items should be checked on a monthly or bi-monthly basis:

• Ensure the top of the battery is clean, and that the terminals are free of corrosion.
• Check the voltage with a voltmeter. 12.7 to 12.8v is considered to be fully charged.
• If your battery is below 12.5 volts, recharge immediately using a suitable smart battery charger.
• For maintainable batteries, remove the plugs and ensure that the electrolyte is covering the battery plates. Top up with distilled water if required. For maintenance free types, check the water indicator.
• We recommend charging batteries with an appropriate battery charger every 3 months to maintain peak performance.

Maintenance free batteries are designed to satisfy the 'fit and forget' mentality of today's motorists - providing reliable starting power without the need to keep an eye on electrolyte levels. However, this doesn't mean that maintenance free batteries won't benefit from regular servicing.

Following the maintenance advice listed in the question above is a great way to extend the life of your maintenance free battery.

No. While tap water might be easy to source, adding it to your maintainable battery is not a great idea unless you are in an emergency situation. Tap water contains minerals which will accelerate corrosion - reducing the performance and life of the battery.

Always use distilled or demineralised water to top up maintainable batteries.

The simple answer is no. Car batteries are designed to provide short, sharp bursts of power to start an engine, followed by a full recharge via the vehicle's charging system. Draining a car battery with a load from an external piece of equipment (such as a portable fridge) could potentially damage the battery, and will reduce the overall life of the battery over time.

Driving a vehicle fitted with an unsecured battery is not recommended. Unsecured batteries can be damaged by impacting on other parts of the engine, and you also run the risk of it 'shorting out' on the underside of the bonnet - potentially starting a fire or causing the battery to explode. 

Unsecured batteries also tend to have a reduced lifespan - due to increased vibration damage.

This is not recommended. Most vehicles with Stop-Start technology have active energy management systems which require the replacement battery to be correctly configured to the vehicle following installation.

Without proper configuration, the vehicle may begin charging the new battery using parameters determined by years of use on the old battery. This could result in:

• Undercharging or overcharging of the battery resulting in premature failure
• Potential damage to the vehicles electrical system
• Loss of Idle Stop Start system functionality
• Increased CO₂ emissions & fuel consumption
• Possible loss of non-critical vehicle functions

• Is your charging system compatible with lithium? (How is the battery to be recharged given the charging algorithm is different to that of a lead acid battery?)
• Things that need to be considered are the capacity of the battery.
• The battery’s location. (Not under bonnet/cranking)

• The BMS stands for Battery Management System.
• It is located inside the battery and is responsible for managing the cells & protecting them from a range of scenarios (e.g. Protection from overcharging, over discharging, temperature protection outside specifications).
• The BMS will shut off the battery (Zero volts) to protect the cells from unsafe operating conditions that are outside the manufacture’s specifications.

• M8 insert with an 8mm stainless bolt.
• Use recommended torque settings – 10-12nm (Newton Metres)

• It is recommended that the battery be installed in an upright position.
• It is possible to mount on its side with the terminals at the top, although not in high vibration applications (e.g., marine)
• The battery must not be installed on its end.

• Yes, up to a 30% longer run time.
• The Lithium battery can be cycled to 80% DOD as opposed to 50% DOD for a lead acid battery
• The nature of the technology keeps the available voltage in the operating window longer that a lead acid battery.

• Store in clean, cool and dry environment and checked periodically (Recommend 4-6 months)
• Do not store below 30% SOC (The BMS will advise through the app)
• The BMS will ensure that the self-discharge is minimised by placing itself into sleep mode.

The charge controller will need to be able to support Lithium Iron Phosphate and comply with the manufactures recommendations to safely charge the battery.

The battery meets IP65 standards which protects against the ingress of dust & protects from low pressure water jets from any direction.

No, the BMS will provide an over charge notification before not accepting any further charge.

Up to 100 Amps.

The small threaded terminals on your battery should not be used for engine starting purposes and we strongly advise against doing this. Instead, the engine ignition should be run off the battery's main terminals, with low current draw accessories such as fish finders or GPS units run off the threaded terminals.

In rare instances, running a sustained high current draw (such as cranking an engine repeatedly and for extended periods of time) through the small threaded terminals could possibly damage your battery. This is due to the smaller terminals having a higher resistance when compared to the main terminals, with more heat being generated under high loads as a result.